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Settlement Worker: Taha and Intake Clerk

settlement worker: Some of the new patients had cold symptoms while others were vomiting, according to CBC. Staff also quickly discovered that none of them spoke English. Suelana Taha, an intake clerk, was on duty when the families arrived with a single anxious settlement worker looking for help. The kids looked scared, the parents obviously had a look on their face where they had no idea where they are, Taha said. As the only Arabic speaker on duty, Taha swung into action. They didn't know what they were going to expect, and it was just a very different environment for them. ( As reported in the news.