Winter Morning Dept: Inside a Richmond St. W. call centre, the phones as always are warbling, according to The Star. A polite older man identifies himself as Russell and asks for Eric or Rex and it is a grey mid-winter morning and the temperature has plunged to -12C. With the wind chill, it feels like -26 C. 211 Find Help. Brent speaking, says Brent Southin, one of about eight people armed with headsets and computer screens taking calls from Toronto residents. As
reported in the news.
@t richmond st, wind chill
11.1.11