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Requests: Information and Access

requests: That could mean trouble for those who need CBSA documents to support residency claims or citizenship applications, who accounted for 45 per cent of all access to information requests to the agency in 2016-17, according to Toronto Star. People are not asking for this information on a lark. The Canada Border Services Agency says an increased number of requests under the federal access to information system, coupled with a limited number of staff to process those requests, was responsible for the backlog. They need it, said Chantal Desloges, a Toronto-based immigration and refugee lawyer. The Access to Information Act allows Canadian citizens or permanent residents to request government documents for a 5 fee. Their future next steps are contingent on getting this information, so it holds everybody back. ( As reported in the news.