Citizenship and Immigration Canada Office and Permanent Resident Card

permanent resident card: Among other things, the one-person office helps with citizenship testing, permanent resident card pickups and immigration interviews. , according to CBC. "They're too busy," she said. "They have two or three jobs and they cannot stay on the phone to use their 1-800 number." Immigrants in Yukon are raising concerns about the lack of walk-in service at the Citizenship and Immigration Canada office in Whitehorse. Aileen Maningas, vice-president of the Canadian Filipino Association of the Yukon, says people wanting in-person assistance are only given an appointment after calling a toll-free number and many don't have the time to wait on hold. (www.immigrantscanada.com). As reported in the news.