John Levine: Industry Canada

Levine Dept: TORONTO - John Levine literally wrote the book on email, so he wasn't particularly surprised to read about Immigration Minister Jason Kenney's reported reply-all gaffe, according to Winnipeg Free Press. "We're still figuring out what are the social norms, what's acceptable, what's the right way to use it, what's not the right way to use it," said Levine, who authored the first "Internet for Dummies" manual in 1993 and "Email for Dummies" in 1997, and has worked with Industry Canada as a consultant and a reply to all feature on an e-mail program is shown in Toronto, Wednesday, June 20, 2012. John Levine literally wrote the book on email, so he wasn't particularly surprised to read about Immigration Minister Jason Kenney's reported reply-all gaffe.Some 40 years since the first electronic mail message was sent, users are still grappling with how to use the service properly and keep from making sloppy mistakes. THE CANADIAN PRESS/Staff Some 40 years since the first electronic mail message was sent, users are still grappling with how to use the service properly and keep from making sloppy mistakes. (www.immigrantscanada.com). As reported in the news.