Immigration Inspectors: Tiny Group

Long Periods Dept: When we got to the baggage hall, we found that our flight had been removed from the display boards. A young employee suggested that a particular carousel "might" be the right one. After staring for five minutes as other people's luggage paraded by over and over again, I finally got the attention of a more senior employee who explained that the remaining London baggage had been removed from that carousel and placed on the floor on its far side, with no notice given, according to Montreal Gazette. How far mighty Montreal, which not that long ago was the model for all airports in this country, has fallen! Arriving from London Wednesday, we found that only about seven of the 30 stations for immigration inspectors in the huge international-arrivals hall at Montreal's expanded airport terminal were manned, causing enormous delays. My wife and I had queued for an hour when someone took pity on us elderly travellers and invited us to the head of the line. Apart from the under-manning, the queue for Canadian residents was stopped for long periods so that a batch from the line of equally wretched non-residents could be let through, all handled by the same tiny group of inspectors. This seems to be the little "system" to preserve the fiction of separate lines for the two categories while trying to be fair to each group. As reported in the news.
@t international arrivals hall, montreal gazette