Greater Toronto Airports Authority: Pearson International Airport

Canada Border Services Agency Dept: After spending hours on cramped planes arriving from around the globe Wednesday, thousands of weary passengers were herded into an enormous line. Some said they spent up to three hours getting through entry checks at Terminal One. Many were shocked to find fewer than half of the immigration booths manned by border agents, according to The Star. It was an unfortunate thing that happened, but we ll learn from it, said Scott Armstrong, a spokesman for the Greater Toronto Airports Authority. Now we know to recognize that as trigger for a possible problem and we ll hope to avoid it and severe understaffing and mismanagement put national security at risk while travellers waited for hours to get through immigration controls at Pearson International Airport this week, says the union representing Canada s border agents. Airport officials and the Canada Border Services Agency CBSA blame a convergence of late flights for unexpected volume and delay. As reported in the news.
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